SouthTech Blog

SouthTech Blog

SouthTech is southwest Florida’s leading technology solutions provider. Since 1994, we have combined advanced technology expertise with experienced management consulting to deliver measurable and significant improvements to our clients' business practices.

Investigating the Value of Managed IT Services

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Managed IT services can present a lot of benefits for small businesses. Since not many smaller businesses can afford to staff expert IT technicians, managed IT services are an attractive alternative that allows an organization to get the IT support and management they need to keep their business running efficiently. Today, we’ll go over all the benefits a managed service provider can present a small business,and just how a MSP delivers significant returns on your IT support investments.

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How to Ensure Your Business is Hurricane-Ready

How to Ensure Your Business is Hurricane-Ready

As headlines shout about Hurricane Florence approaching the East Coast later this week, with Helene and Isaac also stirring in the Atlantic Ocean, it seems as good a time as any to discuss preparing your business for hurricane season; and, really any adverse weather effects that could negatively influence your business. Preparing your business for events like these is key to its survival, making it crucial that you know what your responsibilities are when awaiting a potentially devastating event such as a hurricane.

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What Exactly Do We Mean by “Managed” Services?

What Exactly Do We Mean by “Managed” Services?

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

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Survey Says

At SouthTech, we are always looking for new and creative ways to measure the work we’re doing for our clients.  As such, we’re very excited to announce that on March 1st, 2018, we will be releasing service ticket surveys to our client contacts with a completely fresh look and feel. 

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What You Need to Know About A Recently Found Hardware Bug

bigstock Internet Security And Anti Vir 194523109Computer researchers have recently found out that the main chip in most modern computers—the CPU—has a hardware bug. It's really a design flaw in the hardware that has been there for years. This is a big deal because it affects almost every computer on our network, including your workstation and all our servers.

This hardware bug allows malicious programs to steal data that is being processed in your computer memory. Normally, applications are not able to do that because they are isolated from each other and the operating system. This hardware bug breaks that isolation.

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Staff Spotlight: Jackson Haskins

Happy anniversary to Jackson Haskins, who joined the SouthTech team five years ago! Jackson got started at SouthTech after a chance encounter with CEO Paul Hoffman. Jackson was giving him a demo of the current Unified Communications system.

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Staff Spotlight: Michelle Tindell

We're celebrating a staff member's work anniversary this week...and it's a BIG one. Michelle Tindell has been a valued member of the SouthTech team for 10 years!

We caught up with Michelle to ask her a few questions...

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SouthTech Spotlight: Detwiler's Farm Market

Detwiler’s Farm Market, founded in 2009, currently has three locations.

“It’s a family affair. We’re looking at expanding to a fourth location soon,” said Steven Schlabach, Detwiler’s Finance Manager.

Schlabach has been with the company for a year and a half. SouthTech has partnered with them for about a year now.

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Staff Spotlight: Rob Snyder

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Happy third anniversary to a very important Systems Engineer, Rob Snyder!

We caught up with Rob to ask him a few questions. Rob’s a funny guy. His answers did not disappoint.

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SouthTech Spotlight: Sutter Roofing

We’re proud of the work we do, and we’re fortunate to do that work for some really amazing companies. Sutter Roofing is one example of that.

The Sutter family has been in the commercial roofing business since the company was founded in 1902. Since then, four generations of Sutters have continued the tradition of providing quality roofing services at unmatched customer satisfaction.

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Staff Spotlight: Travis Bianchi

Happy, happy anniversary to Travis Bianchi, one of our Systems Support Specialists here at SouthTech!

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SouthTech Spotlight: Jaime Berrios

We’re fortunate to have such a strong team here at SouthTech, and we’re especially excited to be celebrating an anniversary today…

Jaime Berrios became an IT Navigator two years ago!

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SouthTech Spotlight: Habitat for Humanity Sarasota

Our mission at SouthTech is to help our clients reach their business goals using technology as a driver. It’s not just about the technology, but how that technology changes the way our clients work and, in turn, changes how they shape the community.

Habitat for Humanity is a staple in the community, bringing people together to build homes and hope. We’re honored to partner with Habitat for Humanity Sarasota to provide the services they need to run efficiently.

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How SouthTech Protects Your Business

It seems like every day we look at the news, we hear more and more stories about cyberthreats and attacks on businesses, governments and even individuals. You’ve probably heard the recent events regarding the WannaCry and Petya malware attacks crippling computer networks, wondering at the same time how you might be affected and what steps are being taken to secure your organization. SouthTech has received a few inquiries about this, so we felt it prudent to go over the various layers of security we offer to protect against these types of attacks.

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The War for Your Data: A Recap

We were thrilled with the turnout at our cybersecurity event, The War for Your Data. Thanks to all who joined us to learn more about the cyber threat landscape, preventing attacks and avoiding compliance headaches. With cyber attacks in the news on a regular basis, we felt it was a pertinent time to gather and hear some cybersecurity tips from the experts.

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Hurricane Preparedness & Disaster Recovery

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As of June 1st, we are officially in Hurricane Season. Read on for tips on hurricane preparedness and disaster recovery.

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Intern Spotlight: Brett King

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He's back! This is Brett, our not-so-new intern. (Hi, Brett!) This is Brett's third internship with SouthTech, and we are thrilled to have him back in the office.

Want to learn more about him? You're in the right spot! Read on.

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Friday, May 12th: Device Recycling & Destruction Event

Friday, May 12th: Device Recycling & Destruction Event

Did you notice some extra tents and trucks in our parking lot on Friday?


 

SouthTech Recycling Event

In case you missed it, we hosted a device recycling and destruction event for our clients on Friday, May 12th, from 9am to noon! We were proud to partner with Quicksilver Recycling Services to bring free on-site destruction to our clients. Quicksilver Recycling Services has been offering environmentally sound and economically viable programs for retiring electronics and IT equipment for nearly 19 years.

Quicksilver Recycling Services

We understand the stress that comes with getting rid of old equipment -- especially when sensitive, private information is involved. It was a pleasure to bring this vital service to our clients in a convenient way.

We were thrilled with the turnout. We had a steady stream of clients from 9am to noon, with no lull in sight...

SouthTech Recycling Event

In fact, thanks to all of you, we set the record for weight collection - a whopping 16,944 pounds!

To say this event was a success would be an understatement. Your enthusiasm was felt and appreciated. We're happy to know our clients value reliable, environmentally friendly device destruction, and we can't wait to do it again soon!

SouthTech Recycling Event

From our clients to our SouthTech team to our partners over at Quicksilver Recycling Services, thank you to all who contributed to this event. Stay tuned for the next one...

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SouthTech Achieves Blue Partner Status with Datto

SouthTech Achieves Blue Partner Status with Datto

We’re excited to announce that we have officially achieved Blue Partner Status with Datto!

Datto is the leading provider of total data protection solutions for businesses around the world. Founded in 2007, they provide business continuity, disaster recovery and backup solutions. We’ve been a Datto partner since 2011 and are so proud to have achieved Blue Partner Status this year!

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SouthTech Spotlight: Jennifer Danis

SouthTech Spotlight: Jennifer Danis

The SouthTech team is full of fun, talented people, and we’ll take any excuse we can to celebrate them!

So, everyone say hi to Jennifer, our Unified Communications Manager. (Hi, Jennifer!)


Jennifer Danis

Want to know why she’s holding up four fingers? Because we made her. But you want to know why we made her do that? It’s because today is her fourth anniversary with us!

In honor of her fourth anniversary, here are four things you might not have known about Jennifer…

1. Jennifer is originally from Old Orchard Beach, Maine. That’s right! She might seem like a Sarasota native with her keen knowledge of the town and all its hidden gems, but this SRQ resident is actually from snowy Maine, where she lived for 15 years.

2. She’s lived in four different states in her lifetime (but we’re pretty sure Florida is her favorite). After living in Maine for 15 years, Jennifer moved to Northern Virginia for a bit and then spent quite a few years in North Carolina after graduating from UNC Chapel Hill. The fourth (and best) state she’s called home, of course, is Florida.

3. Before entering the world of IT, Jennifer spent some time working in the restaurant industry. Yep! Before she came to SouthTech, Jennifer managed the Sarasota Bread Company and also worked as catering director for the Summerhouse Restaurant. This experience provided a smooth transition into project management at Kangas & Associates from 2007 to 2013. (After that, we were lucky enough to have her join the SouthTech team!)

4. When she’s not at work, you can find Jennifer soaking up some quality time with friends and family. Next time you’re out and about in Sarasota and you spot her, be sure to say hi and introduce yourself! Jennifer is extremely friendly. (But what else would you expect from a SouthTech family member?)

So, now that you know a little bit more about Jennifer, please join us in wishing her a happy work anniversary! We’re fortunate to have her on the team and appreciate all of her hard work.

Cheers to you, Jennifer!

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