Business Continuity and Disaster Recovery
No one keeps your business running like Star2Star
Your business simply cannot afford communications downtime. Your customers, partners, and suppliers need to be able to reach you at any time. Star2Star is the communications provider that you can depend on for business continuity. Not only do we guarantee 99.999% uptime and continuously monitor every Star2Star system, we also provide a rich suite of disaster avoidance and recovery solutions that will keep you in touch even if your offices are inaccessible.
The Technology No Other Provider Can Match
On-premises hardware usually accompanies hosted solutions, but our StarBox® Cloud Connection Manager is a step ahead of the rest. Equipped with a host of features like built in quality-of-service and call control, StarBox® CCM is different on the inside. It connects to Star2Star’s Constellation™ Network, which employs an array of nodes and data centers spread across the U.S. By tracking the performance of each node, Star2Star can then determine the best way to route a call. Couple that with the around-the-clock monitoring that we provide, and the reliability of service you receive will be next to none. Moreover, we accommodate businesses from big to small by providing three different sizes of the StarBox® CCM.
Only Star2Star Offers StarWatch
To ensure that our customers receive the best service available, we employ StarWatch continuous monitoring. Every few minutes, StarWatch checks up on your system. If two check-up cycles pass with no response from the system, both the customer and the Star2Star partner who provided the system are immediately alerted.
We Accept Nothing Less Than the Best
Star2Star is able to guarantee 99.999% uptime reliability and backs it up with a Service Level Agreement (SLA). In the real world, Star2Star is even better than this, having seen 100% uptime since 2011. If your offices are no longer accessible, StarRecovery, Star2Star's advanced suite of disaster avoidance and recovery protections kicks in.
● Automatically route calls to other locations and employee cell phones
● Keep auto-attendants operational in the Cloud, providing information and directing calls
● Enable users to access voicemail from emails anywhere
● And Much More!