Reliability

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The Highest Quality and Reliability

The strongest guarantee you will find

As a leading Star2Star partner, SouthTech is your trusted resource for integrated voice communications! Star2Star can guarantee voice call quality across the unified communications (UC) footprint with 5 nines reliability (99.999 percent) thanks to the unique approach that we take to UC deployment, and we back that with a 30-day, money-back guarantee.

Unique Architecture And Technology

We rely on our unique, Blended Architecture that consists of the StarBox® Cloud Communication Manager (CCM), and a suite of cloud-based services hosted at highly-reliable, redundant data centers.
The StarBox® CCM provides built-in quality-of-service and call control and connects over IP infrastructure to Star2Star’s Constellation™ Network, which runs on a collection of call routing nodes and data centers distributed across the country. Using data collected from the nodes, the system determines the best call routing to use for each call placed on every Star2Star customer system, providing crisp, clear audio on every call, with no distortion, echo, or delay. It runs from flash or solid-state disk memory, so there’s no spinning hard drive to wear out or fail unexpectedly. And of course, we back all of this with professional installation and ongoing support via our expansive network of certified partners like SouthTech.

How we maintain an unmatched call quality and reliability:
● Continuous Monitoring Of All Systems
● 24-Hour Network Operations Center (NOC) Support
● Free Next Business Day Parts Replacement
● Redundant Data Centers
● Best Path Call Routing
● Two-Way Traffic Shaping
● And Much More!

Contact SouthTech Today!

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Unified Communication Questions?

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