It’s the goal of every IT administrator for every part of their network to run smoothly.
Achieving this level of IT perfection is a beautiful thing that makes the job of everyone in the company easier. Unfortunately, all it takes is one component to fail for this dream of IT utopia to come crashing down.
If you’re lucky, the problem is nothing more than a technology hiccup that’s caught and resolved before it can cause any downtime. In a worst-case scenario, your network is slammed with an unforeseen problem that takes everything offline. When it comes to running an IT network, the rule is to hope for the best (IT utopia), while being prepared for the worst (an all-out disaster). Your technology partner should address both of these IT goals.
The way we see it, IT utopia isn’t beyond reach. With proper implementation and oversight, an IT network can perform perfectly. We have built and supported networks that have run for multiple years without any downtime.
When it comes to IT equipment, everything works flawlessly when it’s new and installed correctly. However, given the imperfect nature of technology, it won’t be too long before the newness wears off and an unforeseen error ruins IT utopia for everyone.
In situations like this, there are two approaches that can keep your business in a state of IT utopia. The first approach is to wait for something to go wrong and then fix it. Once the problem is taken care of, your business is returned to IT paradise. This approach is typical for break-fix IT companies, and while this break-fix approach will get a business back to IT utopia, paradise will come at a great cost that’s billed by the hour.
Instead, we believe that the best way for businesses to enjoy IT utopia is to never let it slip away in the first place. Achieve this with a proactive approach to IT maintenance and management. Watch for issues and be ready to resolve them immediately. You maintain your car, why wouldn’t you do the same for engine running your business technology. You can reach IT utopia.