Careers
There’s a reason SouthTech is regularly listed as one of the Best Places to Work in southwest Florida. The SouthTech office is a place of learning, camaraderie, and dedication to client satisfaction. SouthTech employees enjoy benefits ranging from personalized insurance plans, quarterly company events, and in-house opportunities for growth.
SouthTech is always looking for qualified talent. Check out the company’s current openings below. Or for a more direct approach, email your resume to hr@southtech.com with a brief introduction and the SouthTech hiring team will reach out to you.
SouthTech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Want to learn more about the company culture at SouthTech before you apply? The company Mission Statement and Values are detailed here!
SouthTech is seeking an energetic intern who can work a flexible schedule (approximately 20 – 30 Hours a week) for at least 90 calendar days from their start date. The internship may be extended out further if both parties agree, and we are willing to work with any level college student interested in information technology. The internship is paid and there are many opportunities to gain valuable practical experience. Interns must be able to demonstrate solid communication and organizational skills so that they are able to work within a team-focused environment. It is expected that all client interactions will be performed at the highest level of customer service and professionalism. They will work very closely with other technical resources and the Management team to ensure internal SouthTech team areas and our clients are supported. They must be able to both document and effectively communicate the technical steps they’ve taken during their work day. The position relies on instructions and pre-established guidelines to perform the functions of the job, working under the supervision of a team lead or manager.
This position offers internship candidates a chance to take part in the day to day operations of an established technology company that provides continued opportunities for growth and professional development. The working environment promotes strong values and encourages employee development, diversity, and requires customer service excellence.
Essential Duties and Responsibilities:
- Assisting engineers on client projects
- Creating technical documentation and schematics
- Gathering operational metrics for management
- Helping the support team solve technical support issues/requests
- Sales support and data entry
- Some interaction with clients
- Technical preparation of newly purchased client equipment prior to field deployment by an engineer
- Transportation of client equipment to from their offices
SouthTech, a leading systems integrator providing managed service solutions to businesses since 1994, has an exciting career opportunity for a highly motivated individual who is ready to move ahead in a progressive industry. We are focused on helping our clients succeed by understanding their unique technology requirements and developing a fully customized program to care for their data and voice networks. The Business Development Consultant is responsible for prospecting and closing business through new client accounts.
This position offers candidates a chance to join an established company that provides continued opportunities for growth and professional development. The working environment promotes strong values and encourages employee development, diversity, and requires customer service excellence. SouthTech offers an attractive compensation and benefits package, including 401(k) plan, health and life insurance, HSA accounts, and paid time off (PTO).
Essential Duties and Responsibilities:
- Responsible for identifying new business opportunities in the small and medium business market.
- Performing minimum daily, weekly, and monthly sales calls and prospecting tasks in order to meet monthly sales goals.
- Proactively look for way to improve business efficiencies and productivity while providing a better overall client experience when purchasing productions and solutions from SouthTech.
- Meet or exceed monthly sales volume goals established by Business Development Manager.
- Meet or exceed minimum gross margin levels established by Business Development Manager.
- Consult and communicate with existing and prospective customers on the solutions being proposed and the value they provide.
- Work directly with SouthTech team members and executive management.
SouthTech is seeking a level one technician to provide Help Desk and technology support to external SouthTech clients. Systems Support Specialists must demonstrate superior communication and organizational skills to respond to diverse and sometimes urgent needs. The support process for addressing client needs includes all phases of troubleshooting including; interpretation, analysis, research and resolution of reported technical problems. Client service and the ability to successfully empathize, interact, communicate with and respond to client needs and requests are the primary function of this position. It is expected that all client interactions will be performed at the highest level of customer service and professionalism. They will work very closely with other technical resources and the Management team to ensure clients receive an outstanding support experience. They must be able to both document and effectively communicate the technical troubleshooting concepts and steps they’ve taken. The position relies on instructions and pre-established guidelines to perform the functions of the job, working under the supervision of a team lead or manager.
Essential Duties and Responsibilities:
- Responsible for receiving, logging and responding to client calls for technical assistance.
- Providing level one or level two technical support and performing troubleshooting, problem diagnosis, resolution, or escalation.
- Providing technical assistance in setup, installation and configuration of hardware and software.
- Performing daily, weekly and monthly managed services tasks and distributing client reports.
- Assess and troubleshoot client needs and provide recommendations for solutions.
- Work directly with end users and executive management.
- Trouble ticket assessment and assignment and working with team members to coordinate timely resolution.
- Willingness to be on-call for support issues during non-business hours.
